Infosys Walk-in Interview 2025 Hiring for Customer Support – Voice | Apply Now

Infosys Walk-in Interview 2025 hiring for Customer Support – Voice. Candidates with Bachelor’s degree, or related field degree can apply. The detailed eligibility, Job type, Location, Salary and application process are given below.

Infosys Walk-in Interview 2025:-Details

Company Infosys
Job Role Customer Support – Voice
Qualification Graduation
Batch 2021/ 2022/ 2023/ 2024
Experience Freshers
Salary Best in Industry
Job Location Bangalore
Last date 10 January 2025

Job description of Infosys Walk-in Interview 2025

Any Graduate – Additional certifications in customer service/upskilling

Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities:

  • – Provide first-level resolution to the customers
  • – Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
  • – Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
  • – Build rapport with customers through active listening, effective communication, and attention to detail.
  • – Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
  • – Document and track customer interactions and technical issues in the service management system.
  • – Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
  • – Participate in ongoing training and upskilling programs to enhance technical and customer service skills.

Must adhere and non-negotiables:

  • Excellent in communication
  • Need to work on US shift timings.
  • Need to complete specific and dedicated training programs set by the client.
  • 24*7 , flexible shifts
  • 100% WFO , no hybrid

Documents to Carry:

  • Carry a printout your updated resume.
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

  • Original Government ID card is must for Security Clearance
  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

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How To Apply For Infosys Walk-in Interview 2025?

  1. Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
  2. Click on “Apply Online”.
  3. If you have not registered before, create an account.
  4. After registration, login and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Provide accurate information in your application.
  7. Verify that all the details entered are correct.
  8. Submit the application form after verification. Wipro Hiring Fresher Drive 2024

Note:-Please read the job instructions and requirements carefully before applying.

Time and Venue

  • 9th January – 10th January , 10.00 AM – 1.00 PM
  • Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala)
  • Contact – Chiranjit

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