Infosys Walk-in Interview 2025 hiring for Customer Support – Voice. Candidates with Bachelor’s degree, or related field degree can apply. The detailed eligibility, Job type, Location, Salary and application process are given below.
Infosys Walk-in Interview 2025:-Details
Company | Infosys |
Job Role | Customer Support – Voice |
Qualification | Graduation |
Batch | 2021/ 2022/ 2023/ 2024 |
Experience | Freshers |
Salary | Best in Industry |
Job Location | Bangalore |
Last date | 10 January 2025 |
Job description of Infosys Walk-in Interview 2025
Any Graduate – Additional certifications in customer service/upskilling
Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Key Responsibilities:
- – Provide first-level resolution to the customers
- – Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
- – Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
- – Build rapport with customers through active listening, effective communication, and attention to detail.
- – Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
- – Document and track customer interactions and technical issues in the service management system.
- – Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
- – Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
Must adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Original Government ID card is must for Security Clearance
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
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How To Apply For Infosys Walk-in Interview 2025?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification. Wipro Hiring Fresher Drive 2024
Note:-Please read the job instructions and requirements carefully before applying.
Time and Venue
- 9th January – 10th January , 10.00 AM – 1.00 PM
- Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala)
- Contact – Chiranjit