Cognizant Recruitment 2024 Hiring For Data Analyst | Salary – 4LPA

Cognizant Recruitment 2024 hiring for Trainee Junior Data Analyst. Candidates with Bachelor’s degree, or related field degree can apply. The detailed eligibility, Job type, Location, Salary and application process are given below.

Cognizant Recruitment 2024:-Details

Job description of Cognizant Recruitment 2024

We are seeking a dedicated Process Executive-CDM/PV with 0 to 3 years of experience to join our dynamic team. The ideal candidate will have expertise in Advanced Excel and a strong background in Customer Management and Complaint Management within the Life Sciences sector. This role involves managing customer data addressing complaints and ensuring high levels of customer satisfaction.

Responsibilities

• Manage and maintain customer data with precision to ensure accuracy and reliability.
• Address and resolve customer complaints efficiently to enhance customer satisfaction.
• Utilize Advanced Excel skills to analyze and interpret customer data for actionable insights.
• Provide timely and effective communication with customers to address their concerns and queries.
• Collaborate with cross-functional teams to ensure seamless customer service operations.
• Implement best practices in customer management to improve service quality and efficiency.
• Monitor and report on customer service metrics to identify areas for improvement.
• Develop and maintain documentation related to customer interactions and complaint resolutions.
• Ensure compliance with industry regulations and company policies in all customer management activities.
• Conduct regular reviews of customer feedback to identify trends and areas for improvement.
• Assist in the development and implementation of customer service training programs.
• Support the continuous improvement of customer service processes and systems.
• Contribute to the overall success of the company by enhancing customer satisfaction and loyalty.

Qualifications

• Possess strong proficiency in Advanced Excel for  data analysis and reporting.
• Demonstrate experience in Customer Management within the Life Sciences sector.
• Exhibit expertise in Complaint Management with a focus on resolving issues effectively.
• Show excellent communication skills for interacting with customers and internal teams.
• Have a keen eye for detail to ensure accuracy in customer data management.
• Display the ability to work collaboratively in a team-oriented environment.
• Bring a proactive approach to identifying and addressing customer service challenges.

How To Apply For Cognizant Recruitment 2024?

1. First, you need to visit the official website of Cognizant
2. Next, you need to open the Cognizant page.
3. Then, search for your desired job.
4. Next, you will find some empty particulars like Job Title, Job Shift, etc.
5. Lastly, fill in these particulars and click on submit.

Note:-Please read the job instructions and requirements carefully before applying.